In this FAQ’s you may solve the main doubts and questions related to the SALOMON ULTRA PIRINEU 2023. Remember that you’ll find much more detailed information in the regulations of each race.
FAQ
WHY HAS THE LIMIT OF PARTICIPANTS BEEN REDUCED RESPECT 2022?
It is a commitment to quality.
In 2022 we had the largest number of participants in our history, but also we detected that there were more bottleneck than expected in the first km of the 100k, 42k and 21k.
That is why we have decided to reduce 100 race bib per race and return to the participation limits of 2019.
What are the requirements to register?
What are the requirements to be considered elite runner?
How can I check if my registration has been completed?
If you have registered for SUP100K, for example, you can click on “check your registration 100K” in “HOME” or in the ULTRA section on the web.
Once there, enter your name and surname and click on “SEARCH”.
If you appear on the list, it means that your registration has been completed.
If you don’t appear on the list, most probably is due to misspelling of your name or surname in the search or during the registration. In this case, you may try to simplify the search by using only your name (if it’s not very common) or your family name if it’s less common.
If you still don’t appear on the list, please contact registration@ultrapirineu.com.
You can find the links below:
CHECK YOUR REGISTRATON SUP100K
Where and when can I pick up my race bib?
Race bibs of Ultra, Marató and Mitja may be collected ONLY at the following places and times:
– Barcelona Salomon Store (Rambla Catalunya, 54, 08007 Barcelona): During September (dates will be published on the web www.ultrapirineu.com). BOOKING WILL BE NEEDED TO RESERVE DATE AND TIME FOR RACE BIB PICK UP AT THE STORE. Participants will receive an email from the Organization with a link to make the online booking.
– Bagà Sports Hall: Friday 29th September between 12h and 22h. IMPORTANT: It will not be possible to collect the race bib on the day of the event before the start.
IMPORTANT: It will not be possible to collect the race bib on the day of the event before the start.
The race bibs for the Nit and XS can be collected an hour and a half before the start of the race at the place indicated in the program on the website and in the regulations of each race.
Can I collect my bib in Bagà on the day of the race?
What documentation do I need to pick up the race bib?
Can someone else collect my race bib for me?
Can I transfer my number to another person or save it for another edition?
Can I transfer my number to another person or save it for another edition?
Will I get my money back if I cancel my registration?
To cancel your registration you must request it by email to registration@ultrapirineu.com
WITHOUT CANCELLATION GUARANTEE
All participants WITHOUT cancellation guarantee have the right to a refund of 100% until May 31. In that case only the management expenses / bank commissions will be charged.
From that date, the % of return will decrease month by month untill august 18 which is the last day for cancellations and refunds.
WITH CANCELLATION GUARANTEE
All participants WITH cancellation Guarantee have the right to a refund of 100% until August 18.
From August 18, cancellations and refunds are no longer allowed.
You can find all the details about cancellations and refund policy in article 2.4 of the regulations of each race.
Will I get my money back if I cancel my registration?
To cancel your registration you must request it by email to registration@ultrapirineu.com
WITHOUT CANCELLATION GUARANTEE
All participants WITHOUT cancellation guarantee have the right to a refund of 100% until May 31. In that case only the management expenses / bank commissions will be charged.
From that date, the % of return will decrease month by month untill august 18 which is the last day for cancellations and refunds.
WITH CANCELLATION GUARANTEE
All participants WITH cancellation Guarantee have the right to a refund of 100% until August 18.
From August 18, cancellations and refunds are no longer allowed.
You can find all the details about cancellations and refund policy in article 2.4 of the regulations of each race.